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A description of what you're doing, how many taps would be helpful. If you're willing?
That's not me but that's my method. You want to tap about 4 times on the left and about 6-10 on the right until you seen screen capture enabled. Then hold media button until Korean toast message is at the longest length. I can't remember what it says, but after Engineering mode is started on its own. It's been stripped down in the April update. The April update is also very buggy
 
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