2021 K5 EX, love the car! However over the last few weeks, I will stop for fuel and the door won’t open to get to the gas cap. Anyone else have this issue? Is there a secondary access?
Hi, there is a TSB that addresses this, but not easy to open. Make sure your car is unlocked, when you're trying to open the fuel door, it locks with the doors.2021 K5 EX, love the car! However over the last few weeks, I will stop for fuel and the door won’t open to get to the gas cap. Anyone else have this issue? Is there a secondary access?
I had this issue as well, once. My doors were unlocked but might have something to do with keeping it in accessory vs off when you’re fueling. I had to open the driver door for the fuel door to open.2021 K5 EX, love the car! However over the last few weeks, I will stop for fuel and the door won’t open to get to the gas cap. Anyone else have this issue? Is there a secondary access?
When you unlock your door from the handle button, it will unlock the gas door simultaneously.
Just had the same issue EX K5 . Just dropped it off to the dealer 5 mins ago .
Me. My car is currently in the dealership for repair. I also asked them to check on recalls.
Yes! I've had this problem 3 times now. I did make sure the doors were unlocked and it opened... I don't remember how I got them to open the 2nd and 1st time. Uuugh...maybe that's the issue ...make sure the doors are unlocked and the child safety door lock is not on.
Sorry about that. Mine is still a mess right now. i wanted to sue my dealership because they f**** up real and now have dents below the gas door my 4th time bringing my car back. They fixed the open and close but it won’t close perfectly and still lifted. They ordered the same door and changed it and viola. Now with dents and still not fixed. Corporate got involved but to just file complaint. That’s it. I’m too frustrated and stress worrying about it. It’s heartbreaking 💔So glad to see this isn’t just happening to me. Super frustrating especially when low on gas ! Brought my car back to dealer yesterday - they had it for an hour and a half . Said it was likely the debris in there and I was all set. Left and went home… stopped to gas and lo ans behold … same issues! Called them pretty irate about this and was worried because my fuel light was on. After 20 min of trying everything Someone was coming to meet me because I didn’t have enough gas to get home. When I went to move my car to a parking spot I hopped out and tried again… and it opened !
It I can’t go through this every time I need gas so they are ordering me a part to fix it but man after reading these other posts I’m nervous those parts won’t be available or it won’t fix the issue.
It’s definitely poorly designed . And to have no emergency release is careless and ridiculous. Sad, because otherwise I love the car! I just hope this isn’t the first of any other issues I discover.What is the cause of this? Is it a door latch misalignment or the release actuator is just not releasing when the button is pressed?
Seems a bit mind blowing to screw up fuel door access. The old optima's had a cable pull inside the trunk in case the powered option failed. That appears missing in the K5... Brilliant engineering.
Also, this idea of having to press on the door to open [email protected]# What about in the winter when it's filthy dirty with road salt?