Is UVO Link down today - February 15, 2021

327 Views 5 Replies 5 Participants Last post by Vermin Mouse, Feb 20, 2021

MaryMusc

Discussion Starter · Feb 15, 2021

Hi all: It has been 3 days and I can't get UVO Link to work to remote start my car. The app on my phone says "we are experiencing difficulties with our systems and we'll be back online soon, we regret the inconvenience caused." It also showed an error message that says "Update Error - an error occurred while contacting the server. Please check your network connection and try again."

I deleted the app from my phone, then re-installed it from the app store but still happening. I called my dealer and he said he "thinks" UVO is down overall and suggested I try to again with my wifi settings turned off but that didn't help. Then he told me to stop in. Not sure what he can possibly do for me if it's down for everyone?

Thanks for any input.

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TonyF

· #2 · Feb 16, 2021

Someone that works at a Kia dealership just posted in a K5 Facebook group that Uvo and several other Kia computer systems are down.They have no ETA yet.

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jayschoon

· #3 · Feb 16, 2021

MaryMusc said:
Hi all: It has been 3 days and I can't get UVO Link to work to remote start my car. The app on my phone says "we are experiencing difficulties with our systems and we'll be back online soon, we regret the inconvenience caused." It also showed an error message that says "Update Error - an error occurred while contacting the server. Please check your network connection and try again."

I deleted the app from my phone, then re-installed it from the app store but still happening. I called my dealer and he said he "thinks" UVO is down overall and suggested I try to again with my wifi settings turned off but that didn't help. Then he told me to stop in. Not sure what he can possibly do for me if it's down for everyone?

Thanks for any input.

Mines the same way too. They just changed their app error code too

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Warrenite

· #4 · Feb 18, 2021

KIA hacked with ransom attack.

The Apparent Hackers Behind Kia’s Ransomware Attack Are Demanding Millions in Bitcoin

The automaker denies it was the victim of a cyberattack, but the alleged culprit left a pretty detailed digital ransom note.

www.thedrive.com

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jayschoon

· #5 · Feb 19, 2021

Back up and running now

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Vermin Mouse

· #6 · Feb 20, 2021

i still was unable to send text messages via voice for which the manual says must have working UVO to do .So will try again today..anyone else experiencing that?

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The Apparent Hackers Behind Kia’s Ransomware Attack Are Demanding Millions in Bitcoin

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