[Paul]

Has anyone ever seen this and know how to fix it? I've tried pressing the little recessed reset button multiple times to no avail. Pressing the talk button yields the error message in the first picture. Pressing and holding it yields the error in the 2nd picture. Along with this malfunction, the NAV system won't speak directions either. This is a K5 EX with the Premium Package and 10" screen.

 

[minjreula]

USB port, Voice commands, bluetooth....
Been having this issue since April of this year. 2021 K5 EX. I'm in the group under this heading from page 1. Still no solution.